The Center for Hospice & Palliative Care and its affiliate agencies/programs (Hospice Buffalo; Home Care Buffalo; Life Transitions Center; Essential Care; Caring Hearts Home Care; Hospice Foundation of Western New York; The Center for Excellence in End-of-Life Education, Research & Practice; and CMI Education Institute) respect your privacy and work toward maintaining a secure and private online experience for our visitors.

We realize that use of the internet to communicate with The Center may raise some questions concerning the nature, use and confidentiality of the information collected from our visitors. It is with that in mind that we address your concerns and assure you that, as a site visitor, all personal data you submit is kept in strictest confidence by the staff at The Center for Hospice & Palliative Care. Please read below for detailed information on how your information is handled within The Center.

Personally Identifiable Information
The Center for Hospice & Palliative Care does not sell, rent, disclose or share any personally identifiable information (i.e. your name, home or e-mail address, telephone number, credit card number, etc.) collected online on our site, to any third party unless authorized to do so by the person submitting the information, or we are required to by the law. The Center also does not market to, or knowingly collect personal information from, children under the age of 13.

How We Use the Information You Provide to Us
The Center uses the personally identifiable information you provide to us online to 1. provide you with the item(s) you have requested/ordered
2. confirm your order/donation
3. respond to your inquiries or requests for further information

Security
The Center provides opportunities throughout our site to contact a representative for more information. Those communications (direct e-mail or form submission, in a few cases) are monitored solely by The Center for Hospice & Palliative Care staff members. A security device (i.e. encryption) does not protect the information you provide to us.

The section of our web site where you may be asked to provide more sensitive information (i.e. credit card numbers) is called our "secure site." The Center ensures the security of the personal information you provide to us through our secure site: https://secure.palliativecare.org. All information you provide to us through this site is encrypted and can only be read by select staff members of the Hospice Foundation of Western New York, an affiliate of The Center for Hospice & Palliative Care.

For questions regarding this policy, contact:
Web Site Manager
Marketing Department
The Center for Hospice & Palliative Care
225 Como Park Boulevard
Buffalo, New York 14227-1480
Phone: (716) 686-1900
Fax: (716) 686-8181
E-mail: info@palliativecare.org